Troubleshooting

Troubleshooting

To avoid an installation error, make sure the date is set correctly on the
phone, since ‘signed’ installation files have a date that specifies from
when they work. With some phone models, you might encounter an error
such as ‘Certificate error. Contact the application supplier’. You can fix
this by selecting ‘Tools, App. mgr, Options, Settings’. Change ‘Software
installation’ from ‘Signed Only’ to ‘All’ and ‘Online certif. check’ to ‘Off’.

 Bluetooth as an Alternative to a USB Cable

Instead of using a USB cable to connect your phone to a computer, you
can use Bluetooth, if your PC hardware has built-in Bluetooth functionality
or you have a USB Bluetooth dongle available. Check the manual of the
Nokia PC Suite for instructions, as well as your phone’s manual for how
to set up the connection.

Bluetooth Fails

You might need to pair your phone with your computer. See the phone
manual to find out how to do this. Typically, pairing can be performed
by way of the phone’s ‘Connectivity, Bluetooth’ settings.

 No Nokia PC Suite Available

If you do not have Nokia PC Suite installed, you can connect your phone
to the computer as an external hard drive. Please check Section 2.1.3 for
instruction on how to get this to work (it works in a very similar way on
both Windows and Mac).