7. Channels of Communication and Networking.

7. Channels of Communication and Networking. Types of Networks. When we
communicate with those above us, below us, or around us, we are establishing
communication networks. These may be formal channels or informal channels.
Within the organization, there are usually four types of networks:
 Wheel: a wheel network exists when there is a supervisor with a number of
subordinates reporting directly without consultation or links with each other.

 Chain: in a chain communication network information is passed sequentially to
the next employee above or below in the line of authority.
 Circle: the circle is a three level hierarchy with the lowest level of employees
communicating with each other and directly with the person on the next level.
That level then reports directly to the higher level. Communication also occurs
downwards between the levels.
 Star, or the all channel network, is more an ideal than a reality: every member of
the organization is able to communicate directly as an equal with every other
member. Some committees are examples of all channel (star) networks.
The most structured is the wheel; the least structured is the star, where opportunities for
feedback are greatest and morale is usually the highest.