Q. Differentiate between oral and written communication;

Q. Differentiate between oral and written communication;

Ans: The difference between oral and written communication can be enumerated as under:
1. Ratio:-
According to a rough estimate, about 75% of total communication is oral whereas the rest is
written.
2. Data Safety:-
Data and information are safe in written communication while most of information is
forgotten in oral communication.
3. Nature of message:-
Written communication is used when the message is complex and oral communication is
used for simple message.
4. Legal Aspect:-
From legal point of view, oral communication is least reliable and written communication
is much more reliable. For example, an oral promise may not be challenged in a court in general but a
written promise can be challenged.
5. Flow of information:-
Information can be transferred within a short period of time in oral communication but it
takes more time in written communication.
6. Non verbal facilities:-
Oral communication can be supported by non verbal facilities like gestures, postures etc.
but such a support is impossible in written communication.
7. Grammar & Accent:-
Oral communication required consideration for accent and pronunciation whereas written
communication needs correct grammar and spelling.